K-ryhmän Parhaana Asiakkaana saat arvokkaita, henkilökohtaisia etuja ja entistä yksilöllisempää palvelua.
Best benefits
As a K Group Best Customer, you enjoy the best benefits. In addition to the accumulation of Plussa points and existing Plussa benefits, Best Customers also receive valuable additional benefits with K Group stores and partners, more personal service, and the opportunity to exchange Plussa money with Finnair Plus award points. As a Best Customer, you will receive more personal MyPlussa benefits in K Group grocery stores.
To become a K Group Best Customer, your household's Plussa purchases from K Group stores need to have exceeded 6,000 euros over the past 12 months. A household’s Plussa purchases include purchases made by the main cardholder and those made by any parallel cardholders – this is why it makes sense to concentrate the whole family’s purchases in K Group!
Best Customer benefits
We want to offer K Group’s Best Customers the best benefits by K Group and its partners. We will tell you about the benefits by email and in the K-Ruoka app. You can also log into your Plussa account and check your current benefits there.
K-Plussa customer service
If you have any questions or feedback, please contact the K-Plussa customer service, tel. +35810 19 8604, Monday to Friday from 9 am to 4 pm. Calls charged either local network charge or mobile call charge in Finland.
Your benefits in K Group grocery stores
Your grocery K-retailer offers additional Best Customer benefits based on your personal purchase history, as well as special benefits. This way you receive benefits on products you tend to buy anyway. The benefits are pre-loaded on all Plussa cards of the household and you can redeem the benefits by using the Plussa card when paying.
Other benefits
As one of the Best Customers and the main member of your Plussa household, you can exchange Plussa money for Finnair Plus Avios and vice versa. For one euro of Plussa money (200 Plussa points), you get 267,667 Avios. When you exchange Avios for Plussa money, you get €5 of Plussa money (1,000 Plussa points) for 1.333 Avios.
For example, by exchanging 19,500 Plussa points (€97.50 of Plussa money) for Finnair Plus Avios, you can redeem an award flight to Southern Europe, and with 18,000 Plussa points (€90 of Plussa money), you can redeem an award flight to Central Europe.
You can exchange Avios for Plussa points and Plussa money for Avios via the chat at plussa.fi/customer-service/k-plussa-customer-service.
